PRIVACY POLICY

Effective Date: August 13, 2026

Nectar 3PL, LLC dba Nectar Logistics ("Nectar," "we," "us," or "our") provides third-party logistics, warehousing, fulfillment, distribution, and related services. This Privacy Policy describes how we collect, use, disclose, and safeguard personal information when you visit nectar3pl.com, contact us, engage us as a business partner, or otherwise interact with our services (collectively, the "Services").

1. Our Role in Processing Information

For website inquiries, sales activity, billing contacts, and our own business operations, Nectar generally determines why and how personal information is processed and acts as a controller or business.

When a client provides order-recipient or end-customer information so that Nectar can fulfill orders, Nectar generally processes that information on the client's instructions as a processor or service provider. The client determines the purposes of that processing and is responsible for its customer-facing notices and legal basis. End-customers should ordinarily direct privacy requests concerning fulfillment data to the brand or retailer from which they ordered. We assist our clients with those requests as required by applicable law and contract.

2. Information We Collect

2.1 Information You Provide

  • Business contact information, including name, company, title, email address, telephone number, and mailing address

  • Quote, sales, account, onboarding, billing, and authorized-user information

  • Product, catalog, inventory, integration, and operational information supplied by clients

  • Information included in support requests, forms, surveys, meetings, telephone calls, or correspondence

2.2 Information Processed for Clients

  • Order, inventory, return, shipment, and transaction information

  • Order-recipient information needed for fulfillment, such as name, shipping address, telephone number, email address, order contents, and delivery instructions

  • Information exchanged through client-authorized e-commerce, marketplace, ERP, retail-compliance, CRM, warehouse-management, or other integrations

2.3 Information Collected Automatically

  • Internet and device information, such as IP address, browser type, device identifiers, operating system, referring URLs, pages viewed, and approximate location derived from IP address

  • Website interaction and diagnostic information, such as dates and times of visits, links selected, form interactions, and error or performance data

  • Cookie and similar-technology information described in Section 7

3. How We Use Information

  • Provide, operate, administer, support, and improve the Services

  • Receive inventory; process, pack, ship, and return orders; and provide account reporting

  • Respond to inquiries, prepare quotes, and manage sales, onboarding, and client relationships

  • Configure and support client-authorized integrations

  • Authenticate users, maintain system and facility security, prevent fraud, and investigate misuse

  • Process billing, maintain business records, and enforce agreements

  • Analyze website performance and improve functionality and user experience

  • Send service communications and, where permitted, marketing communications that recipients may opt out of

  • Comply with legal, regulatory, contractual, insurance, accounting, and reporting obligations

  • Establish, exercise, or defend legal claims and protect the rights and safety of Nectar, our clients, and others

4. How We Disclose Information

We may disclose the categories of information described above to the following categories of recipients for legitimate business and operational purposes:

  • Carriers, freight providers, postal services, customs providers, and delivery partners

  • Warehouse-management, hosting, cloud-storage, cybersecurity, analytics, CRM, communication, payment, accounting, and other operational service providers

  • Client-authorized e-commerce, marketplace, ERP, retail-compliance, and integration platforms

  • Professional advisors, auditors, insurers, banks, and financing providers

  • Government authorities, regulators, law enforcement, courts, or other parties when disclosure is required or reasonably necessary to comply with law or protect rights and safety

  • A buyer, investor, lender, successor, or other transaction participant in connection with a merger, acquisition, financing, reorganization, or sale of business assets, subject to appropriate confidentiality protections

We do not sell personal information for monetary consideration. We also do not knowingly sell sensitive personal information. If website advertising technology is configured in a manner treated as targeted advertising, a sale, or sharing under applicable law, visitors may opt out as described in Sections 7 and 9.

5. Legal Grounds for Processing

Where applicable law requires a legal basis, we process personal information to perform or prepare to enter a contract, pursue legitimate business interests that are not overridden by individual rights, comply with legal obligations, protect vital interests or legal rights, and obtain consent where consent is required. When we process fulfillment data for a client, we rely on the client's instructions and contractual authorization.

6. Data Security

We maintain reasonable administrative, technical, and physical safeguards designed for the nature and volume of information in our care. Measures may include restricted facility access, role-based system access, authentication controls, vendor oversight, workforce confidentiality obligations, secure handling procedures, and incident-response practices. No system or transmission method is completely secure, and we cannot guarantee absolute security.

7. Cookies and Similar Technologies

Our website uses cookies and similar technologies for functions such as security, basic operation, form submission, remembering preferences, measuring performance, understanding website use, and supporting communications. Depending on the tools enabled on the website, these technologies may be provided by website-hosting, analytics, CRM, scheduling, embedded-content, or advertising vendors.

You can control cookies through available website cookie settings and your browser or device settings. Blocking necessary cookies may prevent parts of the website from functioning. Where required by law, we request consent before enabling non-essential cookies and honor applicable opt-out preference signals, such as Global Privacy Control, when we are legally required and technically able to do so. You may also contact us using Section 12 to request information about current website tracking practices.

8. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Policy, including providing Services, maintaining client and transaction records, resolving disputes, enforcing agreements, meeting tax, accounting, insurance, and legal requirements, and maintaining security. Retention periods vary based on the type and sensitivity of information, the duration of the business relationship, client instructions, legal limitation periods, and applicable contractual or regulatory requirements. We then delete, de-identify, or securely dispose of information, subject to lawful backup and archival practices.

9. Your Privacy Choices and Rights

Depending on your state or country of residence and our relationship with you, you may have the right to:

  • Confirm whether we process your personal information and access it

  • Correct inaccurate personal information

  • Request deletion of personal information

  • Receive certain information in a portable and usable format

  • Opt out of targeted advertising, the sale of personal information, or qualifying profiling

  • Withdraw consent where processing is based on consent

  • Appeal our refusal to act on a privacy request

  • Opt out of marketing email by using the unsubscribe link or contacting us

To submit a request, email support@nectar3pl.com, use the contact form available through nectar3pl.com, or write to the postal address in Section 12. Please describe the request and the relationship or transaction involved. We may request information reasonably necessary to verify identity and authority. You may use an authorized agent where permitted by law, subject to verification of the agent's authority. We will not discriminate against you for exercising an applicable privacy right.

We generally respond to verified requests within 45 days when required by applicable law. If we deny a request, our response will explain the reason and how to appeal. You may appeal by replying to the decision or contacting us through another method in Section 12 and stating that you are submitting a privacy appeal. If an appeal is denied, Nebraska residents may submit a complaint through the Nebraska Attorney General's consumer complaint process.

For information Nectar processes solely on a client's behalf, we may direct the request to that client or notify the client so it can respond.

10. Children's Privacy

Our website and Services are directed to businesses and are not intended for children under 18. We do not knowingly collect personal information online directly from children under 13. If we learn that we collected such information without authorization required by law, we will take reasonable steps to delete it. Fulfillment records supplied by clients may incidentally identify an order recipient, but Nectar does not use that information to determine the recipient's age or market directly to children.

11. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices, technology, Services, or legal obligations. We will post the revised Policy with an updated effective date and provide additional notice when required by law. The version in effect when information is processed governs our practices, subject to applicable law.

12. Contact Us

Questions, privacy requests, and appeals may be directed to:

Nectar 3PL, LLC dba Nectar Logistics

8795 F Street, Omaha, NE 68127

Email: support@nectar3pl.com | Website and contact form: nectar3pl.com